Cut NHS Admin Backlogs with Pre-Vetted Medical Support Teams.
Medically trained transcriptionists and clinical coders in Nairobi, delivering 99.9% accuracy on UK clinical documentation. Caldicott-aware. GDPR compliant. Turnaround under 4 hours.
What is Healthcare outsourcing?
What is Healthcare Admin Outsourcing? Healthcare admin outsourcing involves delegating medical transcription, clinical coding, patient record management, and administrative tasks to trained professionals outside the clinical team. Treba provides medically trained support staff in Nairobi who work inside your clinical systems via secure VPN, reducing admin backlogs without compromising patient data security.
Why Treba.
The problem.
Why UK healthcare companies struggle with outsourcing. NHS trusts and private healthcare providers are drowning in administrative backlogs. Transcription queues run 48–72 hours behind, clinical coding errors delay reimbursement, and patient-facing admin staff are pulled into clinical support roles they weren't hired for. Recruiting medical transcriptionists in the UK is near-impossible — the talent pool has shrunk by 30% in five years. Kenya has over 4,000 unemployed medical graduates who can be trained to clinical documentation standards in weeks, not months.
Right for you if:
You have a transcription backlog exceeding 24 hours and it's affecting clinical workflow.
You need medically trained staff who can handle NHS terminology and referral letter formats accurately.
You want to reduce your reliance on expensive agency locums for administrative clinical work.
Outcomes.
What we deliver.
Medical Transcription
Human-in-the-loop transcription correcting AI-generated drafts to 99.9% accuracy. Staff trained on medical terminology and NHS letter formats.
Clinical Coding
ICD-10, OPCS-4, and SNOMED coding by trained medical coders. Accurate coding for NHS reporting and private billing.
Patient Admin & Records
Referral processing, appointment management, and patient record updates. Staff trained on EMIS, SystmOne, and NHS Spine.
Data Entry & Audit Prep
Clinical audit data collection, CQC inspection preparation, and quality reporting support.
Compliance built in. Not bolted on.
UK GDPR + IDTA
International Data Transfer Agreement for lawful UK–Kenya data flows. Executed by legal counsel. Annual review.
Kenya DPA 2019
Modelled on EU GDPR. Regulated by ODPC. Enforceable. Equivalent protection.
ISO 27001-Aligned
Biometric access. Clean desk policy. CCTV. Network segmentation. No shortcuts.
Cyber Essentials
UK government-backed baseline cybersecurity certification. Audited annually. Public record.
The numbers.
| Role | UK Cost (£/yr) | Treba (£/yr) | Saving | % |
|---|---|---|---|---|
| Medical Transcriptionist | £40,864 | £9,600 | £31,264 | 77% |
| Medical Coder | £43,208 | £12,000 | £31,208 | 72% |
| Support Agent (Clinical) | £35,864 | £8,400 | £27,464 | 77% |
Hire pre-vetted healthcare professionals
Interview-ready candidates with industry experience. No recruitment fees. Start in 7 days.
FAQ
Frequently asked questions.
Ready to Build Your Healthcare Support Team?
Tell us your transcription volume, coding backlog, or patient admin challenge. We'll build a staffing model with accuracy benchmarks — saving up to £31,264 per transcriptionist per year. Costed proposal in 48 hours.