You choose the level of control. We handle the rest.
Whether you need a dedicated extension of your UK team or a managed operation delivered on a deadline, Treba has a model to fit your operational maturity.
Overview
What are Treba's outsourcing engagement models?
Treba provides two engagement models for UK companies hiring operational talent in Kenya: Employer of Record (EOR) and Managed Services. Under EOR, Treba acts as the legal employer while the client retains full daily management; under Managed Services, Treba manages the team against SLA-backed KPIs and delivers outputs, not headcount.
Both models include payroll, tax compliance, IDTA-backed data transfer, and access to Treba's pre-vetted talent pool — with the same 14-day onboarding timeline.
Key facts
The operational facts behind Treba's engagement models.
Everything UK operations teams need to know before engaging.
Engagement models
2 — EOR (you manage) and Managed Services (we manage)
Average time to hire
7 days from brief to signed offer
Onboarding period
14 days including The Nest (Treba's 2-week embedded training programme)
Staff retention rate
96% across all active engagements
Applicant rejection rate
98% — top 2% of applicants hired
Timezone overlap
GMT+3 — 6+ hours of shared UK business hours daily
Data transfer mechanism
International Data Transfer Agreement (IDTA) under UK GDPR
Security controls
ISO 27001-aligned — biometric office access, CCTV, no personal devices
Billing
EOR: fixed monthly fee per person (GBP). Managed: unit pricing (per hour/ticket/item)
Typical cost saving
60–80% vs UK loaded cost (salary + NI + office + recruitment)
UK loaded cost
Average mid-level operations role
The problem
The hidden cost of UK hiring nobody puts in the spreadsheet
A £28,000 role costs £41,260 once you add 13.8% employer National Insurance, £5,000 in office and equipment costs, and £4,000 in recruitment and compliance overhead. Fill times average 6–10 weeks — and each vacancy costs productivity while you wait.
For teams that need to scale compliance, finance, or CX operations without doubling headcount budgets, the question is not whether to outsource. It is how to outsource without trading cost savings for quality risk, data exposure, or management overhead.
How it works
From brief to go-live in 14 days
The same onboarding process for both EOR and Managed Services engagements.
Discovery — Day 1
Define the role, required skills, and compliance requirements. Align on success metrics and reporting cadence.
Talent Selection — Day 2–3
Review a shortlist of pre-vetted candidates. Interview directly via video call. No recruitment fees.
Tech & Compliance — Day 4–5
IDTA executed. VPN/VDI configured. Slack or Teams workspace integrated. DPA signed per client.
The Nest — Day 6–12
Treba's 2-week embedded onboarding programme. Your new hire trains on your tools, SOPs, quality standards, and internal workflows — supervised by a Treba onboarding lead.
Go Live — Day 14
Staff member is live in your systems, attending your standups, and monitored daily against agreed KPIs.
Engagement models
Two models. Same infrastructure. You decide who manages.
Both models share the same vetting pipeline, compliance framework, and Nairobi office infrastructure.
You manage
Employer of Record (EOR)
You manage the day-to-day. Treba handles payroll, tax, compliance, and physical infrastructure. Your team member joins your Slack, attends your standups, and works to your priorities.
We manage
Managed Services
Treba manages the team. You define KPIs and SLAs. We handle hiring, training, quality assurance, and performance management. You receive outputs — not overhead.
Compliance
Compliance built into the infrastructure, not bolted on
The legal, physical, and personnel controls behind every Treba engagement.
Data Sovereignty
All data processed under UK GDPR via IDTA. Kenya's Data Protection Act 2019 provides additional local safeguards. DPAs executed per client.
Physical Security
Biometric-controlled office in Westlands, Nairobi. CCTV-monitored. No personal devices on the production floor. Clean desk policy enforced.
Staff Vetting
98% applicant rejection rate. Background checks, skills assessments, and reference verification before any client interview. Project-specific NDAs.
Regulatory Alignment
ISO 27001-aligned controls. Cyber Essentials. Staff trained on FCA, AML, SRA, and ACCA requirements as applicable to the role.
Economics
UK loaded cost vs Treba.
Fully loaded comparison — Treba cost includes salary, Nairobi office, equipment, IT infrastructure, and full compliance. No hidden fees.
Remote from Nairobi
Audio Transcriptionist
Pre-vetted · Interview in 48hrs · Start in 7 days
UK Cost
£38,592
Treba Cost
£8,400/yr
You Save
£30,192/yr
FAQ
What UK Operations Teams Ask Before Signing
Ready to see how it works for your team?
Interview pre-vetted Kenyan specialists within 48 hours. Launch your pilot in 14 days. No recruitment fees. No long-term contracts.