Scale Your EdTech Platform Without Scaling Your Payroll.
Safeguarding-trained content moderators and data annotators in Nairobi, supporting UK EdTech platforms on UK hours. Age Appropriate Design Code compliant. 60% below London staffing costs.
What is Education outsourcing?
EdTech outsourcing involves delegating content moderation, learner support, data annotation for adaptive learning, and platform QA to specialist teams outside your core product team. Treba provides pre-vetted support and operations staff in Nairobi who understand educational contexts and work inside your LMS, community, and support platforms.
Why Treba.
The problem.
Why UK education & edtech companies struggle with outsourcing. EdTech platforms are scaling users faster than they can scale trust and safety. Content moderation queues lag behind user-generated content. AI training datasets need human annotation at volumes that internal teams can't absorb. Learner support tickets pile up during term time. Hiring moderators and annotators in the UK costs £28,000+ per head and the talent pool is thin — most candidates lack both the safeguarding awareness and the technical precision these roles demand. The regulatory pressure is rising too: the ICO's Age Appropriate Design Code means any platform serving under-18s needs demonstrably robust content controls.
Right for you if:
You're moderating user-generated content across a growing platform and response times are lagging.
You need annotators or moderators with safeguarding training who understand children's data rules.
You want to scale your trust and safety function without building an expensive in-house team from scratch.
Outcomes.
What we deliver.
Content Moderation & Trust
Moderation of learner-generated content, forum posts, and uploaded materials. Staff trained on safeguarding and age-appropriate content policies.
Data Annotation (Adaptive Learning)
Curriculum tagging, learning objective labelling, and content classification for adaptive learning algorithms.
Learner & Institutional Support
Tier 1 support for students and educators via Zendesk, Intercom, or your in-platform help centre.
Platform QA & Testing
Functional testing, accessibility compliance (WCAG 2.1), and cross-browser testing for learning platforms.
Compliance built in. Not bolted on.
UK GDPR + IDTA
International Data Transfer Agreement for lawful UK–Kenya data flows. Executed by legal counsel. Annual review.
Kenya DPA 2019
Modelled on EU GDPR. Regulated by ODPC. Enforceable. Equivalent protection.
ISO 27001-Aligned
Biometric access. Clean desk policy. CCTV. Network segmentation. No shortcuts.
Cyber Essentials
UK government-backed baseline cybersecurity certification. Audited annually. Public record.
The numbers.
| Role | UK Cost (£/yr) | Treba (£/yr) | Saving | % |
|---|---|---|---|---|
| Content Moderator | £38,520 | £9,600 | £28,920 | 75% |
| Data Annotator | £35,864 | £8,400 | £27,464 | 77% |
| Support Agent (Education) | £35,864 | £8,400 | £27,464 | 77% |
Hire pre-vetted education professionals
Interview-ready candidates with industry experience. No recruitment fees. Start in 7 days.
FAQ
Frequently asked questions.
Ready to Scale Your EdTech Operations?
Tell us your moderation volume, annotation backlog, or learner support gap. We'll design a safeguarding-trained team saving up to £28,920 per moderator per year. Costed proposal with candidate profiles in 48 hours.