Delivery standard
Consistent daily posting across 3+ platforms with < 30-minute response time on customer comments and DMs
What this service is designed to deliver when deployed inside your workflow.
Digital Customer Experience (CX)
Social Media Management Outsourcing for UK Companies.
Your social channels are either silent or chaotic. Deploy dedicated social media managers from Nairobi — content scheduling, community engagement, and brand reputation monitoring — from £10,200 per manager per year.
9:00–18:00 UK time (GMT+3)
|EOR or Managed Services
|7–14 days from signed agreement
Overview
What is Social Media Management?
Social media management outsourcing covers content scheduling, community engagement, customer queries on social platforms, reputation monitoring, and performance reporting. Treba deploys social media managers in Nairobi who work inside your scheduling and analytics tools (Sprout Social, Hootsuite, Buffer, Later) to maintain consistent posting cadence, respond to comments and DMs, and flag brand risks before they escalate.
Typical client
UK DTC brands, ecommerce companies, and SaaS firms that need daily social media presence but cannot justify a full-time UK social media hire at £30,000–£40,000 for what is often repetitive scheduling and community management work
At a glance
How Treba delivers.
The operating facts behind social media management: delivery standard, team shape, and compliance model.
Typical team size
1–4 social media managers per client, depending on platform count and posting frequency
Scaled to project load and pipeline.
Compliance model
UK GDPR aligned — IDTA framework
Legal and data-transfer structure for the engagement.
UK loaded cost
£43,140/yr
Social Media Manager
The challenge
Why UK companies struggle with social media management.
Social media management falls into a staffing gap for most UK businesses. It requires daily attention — posting, responding, monitoring — but not enough complexity to justify a senior hire. So it gets assigned to a marketing coordinator who also manages email campaigns, events, and the website. Social becomes the thing that gets done when there's time, which means inconsistent posting, unanswered comments, and customer complaints sitting in DMs for 48 hours. Hiring a dedicated UK social media manager costs £30,000–£40,000, but 60% of their work is scheduling, community replies, and reporting — tasks that don't require London proximity. The creative strategy and brand voice can be set by your UK marketing lead; the daily execution needs consistency, not geography.
Outcomes
What you'll achieve.
See the shift from UK in-house benchmarks to Treba delivery outcomes.
Outcome
Cost Per Social Manager
UK in-house
£43,140/yr (loaded)
With Treba
£10,200/yr (loaded)
Outcome
Comment/DM Response Time
UK in-house
4–48 hours (ad-hoc)
With Treba
< 30 minutes
Outcome
Posting Consistency
UK in-house
Sporadic (gaps during busy weeks)
With Treba
Daily across all platforms
Capabilities
What we deliver.
Content Scheduling & Publishing
“Daily posts, every platform, no gaps.”
Community Engagement & DM Management
“Every comment answered, every DM resolved, every mention tracked.”
Reputation Monitoring & Reporting
“Know what's being said about your brand before it trends.”
Meet Your Next Hire
“I manage 4 platforms for a UK skincare brand — Instagram, TikTok, LinkedIn, and Facebook. In 6 months, I grew their Instagram from 8,000 to 23,000 followers and reduced their average DM response time from 6 hours to 18 minutes. Their community engagement rate is now 4.2%, up from 1.1%.”
EW
Esther W.
Senior Social Media Manager
Education
BA Mass Communication, Moi University
Certification
HubSpot Social Media Marketing Certified, Meta Blueprint Certified
Experience
3–7 years in social media management roles
Economics
UK loaded cost vs Treba.
Fully loaded comparison — Treba cost includes salary, Nairobi office, equipment, IT infrastructure, and full compliance. No hidden fees.
Save 79%
Remote from Nairobi
Content Moderator
Pre-vetted · Interview in 48hrs · Start in 7 days
UK Cost
£37,452
Treba Cost
£7,800/yr
You Save
£29,652/yr
How it works
How we deliver social media management.
01
Discovery Call
Scope, volume, tools, compliance requirements. 1–2 days.
02
Talent Selection
Pre-vetted candidates matched to your brief. 3–5 days.
03
Tech & Compliance Setup
VDI/VPN access, NDA execution, DPA signing. 2–3 days.
04
Nest Training
2-week onboarding inside your systems with QA checkpoints.
05
Go Live
Full production. Weekly check-ins for first 30 days.
Engagement models
Two ways to work
with Treba.
Choose the model that fits your team. Switch anytime.
EOR (Employer of Record)
Managed Services
£17kAvg. annual
saving
saving
Your Treba team
James M.
KYC Analyst
Amina K.
Med. Transcriber
David O.
QA Tester
Total / yr£28,400
Compliance built in. Not bolted on.
UK GDPR + IDTA
International Data Transfer Agreement for lawful UK–Kenya data flows. Executed by legal counsel. Annual review.
Kenya DPA 2019
Modelled on EU GDPR. Regulated by ODPC. Enforceable. Equivalent protection.
ISO 27001-Aligned
Biometric access. Clean desk policy. CCTV. Network segmentation. No shortcuts.
Cyber Essentials
UK government-backed baseline cybersecurity certification. Audited annually. Public record.
Industries
Industries using this service.
Social Media Management outsourcing for regulated UK industries.
Related services
Explore more.
Browse all Digital Customer Experience (CX) services
View the full list of services in this pillar
FAQ
Frequently asked questions.
Keep reading
Before you outsource social media management, read this.
Guides on hiring, delivery models, pricing, and compliance for UK teams evaluating Social Media Management.
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The UK Skills Shortage and the Case for Offshore Talent Partnerships
Explore why UK businesses turn to offshore talent partnerships to address skills gaps. Strategic insights on hiring abroad.
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Trust & Safety Moderation: Building an Outsourced Review Team
Scale content moderation with Kenya-based review teams. Cover UGC, fraud, abuse detection. Accuracy metrics, moderator wellbeing, and cost savings.
WE ARE TREBA
Start your social media management pilot today.
Save £32,940 per year with a dedicated social media management team in Nairobi. Pre-vetted professionals ready in 7–14 days. UK GDPR compliant.