Is the discovery call free?

Yes. No cost, no obligation. It is a 20-minute conversation to explore whether Treba is the right fit for your business.

Do I need to have a specific role in mind?

No. Some clients come with a precise job description. Others come with a workflow problem and ask us to recommend how to solve it. Both are fine.

How quickly can I speak to someone?

We aim to reply to all enquiries within one business day. For urgent requirements, call our London line directly.

I am a Kenyan professional. Can I contact you directly?

Please use the careers page at /careers/ to apply. Direct applications via the contact form will be redirected there.

Is the feasibility call free?

Yes. The 15-minute feasibility call is free and carries no obligation. It is a practical conversation to assess whether Treba is the right fit for the role, compliance requirements, and timeline. If Treba cannot deliver what you need, the call ends with that honesty.

Do I need to have a specific role in mind?

No. Many enquiries start with a problem rather than a job title — "I need someone to handle KYC checks" or "My support queue is growing faster than I can hire." Treba maps the problem to a role specification during the feasibility call. If the requirement spans multiple roles, the proposal will reflect that.

How quickly can I speak to someone?

Treba responds to all enquiries within 24 hours (one business day). The feasibility call is typically scheduled within 48 hours of initial contact. If candidate profiles are available, they can be delivered within 48 hours of the call — meaning you could be interviewing within 5 business days of submitting this form.

I am a Kenyan professional. Can I contact you directly?

Yes, but the fastest route is through the careers page. All open roles are listed there, along with the speculative application form. Treba's vetting process has 5 stages — CV screen, technical assessment, speed and accuracy test, English and culture interview, and DCI background check. The careers page explains each stage in detail.

What does it cost to hire through Treba?

Treba charges a single monthly fee per hire that covers salary, office space, equipment, compliance, and management overhead. There are no recruitment fees, no setup fees, and no exit fees (30 days' notice). For a Junior KYC Analyst, the annual cost through Treba is £10,800 versus a UK loaded cost of £42,830 — a saving of £32,030 per year. See the full pricing breakdown for 40+ roles at /pricing.

What engagement models does Treba offer?

Two models. EOR (Employer of Record): the client manages daily tasks directly, staff join the client's Slack or Teams channels, and Treba handles employment, payroll, and compliance. Fixed monthly fee. Managed Services: Treba manages the team, quality assurance, and deliverables against agreed SLAs. Unit pricing. Both models are explained in detail at /how-it-works.

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