Open vacancy
Business Development Manager — UK BPO & Outsourcing
- Nairobi
- Hybrid
- Specialised Tech
- Mid-level
Treba is hiring a Business Development Manager to win new UK clients for our Kenya-based managed teams and professional services. This is a hands-on, full-cycle player-manager role for an experienced BPO professional who can open strategic accounts, lead credible client conversations, develop commercially sound solutions, close new business, and manage our Outbound Lead Generation & Apollo Specialist. The role is full-time, Monday to Friday, based in Nairobi on a hybrid basis, with an immediate start.
The work
- Own Treba’s UK business-development strategy, ideal customer profiles, target-account priorities, and new-business pipeline.
- Manage, coach, and set performance expectations for the Outbound Lead Generation & Apollo Specialist, ensuring campaigns support commercial priorities and produce qualified opportunities.
- Personally prospect into high-value UK accounts and build relationships through targeted outreach, referrals, professional networks, partnerships, events, and relevant business communities.
- Lead discovery calls, qualify client needs, budgets, timelines, stakeholders, and buying processes, and identify where Treba’s Kenya-based teams can create measurable value.
- Work with Treba’s delivery team to shape credible managed-service and staffing solutions across customer experience, finance, legal support, AI data operations, and specialised technical services.
- Prepare and present proposals, pricing, commercial models, and business cases; manage objections, negotiations, and procurement conversations through to contract close.
- Coordinate structured handovers into delivery, maintain accurate CRM records and forecasts, and report on pipeline quality, conversion, revenue, gross profit, and sales-cycle performance.
- Build partnerships across the UK–Kenya business ecosystem and turn market feedback into sharper positioning, offers, and go-to-market decisions.
You should have
- 5+ years of experience in B2B business development, sales, or commercial growth, including at least 3 years in BPO, outsourcing, managed services, staffing, or offshore delivery.
- Demonstrable experience selling to UK businesses and personally winning contracts, closing complex opportunities, and delivering revenue targets.
- Strong understanding of Kenya’s BPO, professional-talent, pricing, and delivery environment, together with familiarity with UK buyer expectations and business communication.
- Experience managing or coaching outbound sales professionals and translating commercial priorities into focused prospecting activity.
- Confidence leading discovery, solution development, proposals, pricing, presentations, negotiations, procurement discussions, and executive-level stakeholder relationships.
- Strong commercial judgement, written and spoken English, CRM discipline, forecasting ability, and the independence to manage a full sales cycle in a growing business.
- An established network of UK decision-makers and experience selling customer experience, finance, legal, data, technical, or other knowledge-process services are strong advantages.
What Treba offers
- Own a central role in Treba’s UK growth and directly influence new-client acquisition and commercial strategy.
- Lead and develop Treba’s outbound function while remaining hands-on with strategic accounts and major opportunities.
- Work closely with Treba’s founders and delivery team to build solutions that are commercially compelling and operationally credible.
- Help position Kenya as a high-value destination for specialised business operations and build lasting relationships across the UK–Kenya market.
Application
Apply for Business Development Manager — UK BPO & Outsourcing
Apply with your CV — shortlisted candidates complete a skills assessment and structured interview. All fields are required unless marked optional.
Before you apply
Know how we hire
Four stages, roughly two weeks, and a clear answer either way. Read the full process before you start.